Occasionally USPS can have delays in delivery. We are not responsible for any delays on USPS part. If your tracking number states your package was delivered and you do not have the package, contact your local USPS for help. They are excellent with assisting you in locating your package if you call your LOCAL USPS directly.
All orders shipped outside of the US can take between 1 to 4 weeks to arrive. Some countries outside of the US charge taxes on your order. This is common and CAN happen. We are not responsible for these fees. Once your order is shipped, all shipping fees are non-refundable. All sales are final.
If you have ANY questions for us, please contact us by email. We will reply as soon as possible. Email responses typically take 1-2 business days.